Last updated: 27 April 2026

This privacy policy explains how Angel Success Consulting FZCO (operating under the brand Relocate) processes personal data in connection with this website and its services.

I. Data Controller

Relocate is operated by:
Angel Success Consulting FZCO
Managing Director: Angela Thomas

Registered office:
IFZA Dubai, Dubai Silicon Oasis
P.O. Box 451494, Dubai · United Arab Emirates

Contact:
Email: office@relocate-dubai.me
Phone: +971 50 367 0592

Angel Success Consulting FZCO acts as the controller within the meaning of the EU General Data Protection Regulation (GDPR) for visitors based in the European Union.

II. Definitions

This policy uses GDPR terminology, including:

• Personal data — any information relating to an identified or identifiable natural person.
• Processing — any operation performed on personal data, such as collection, recording, storage, transmission, or deletion.
• Controller — the entity that determines the purposes and means of processing personal data.
• Processor — a third party that processes personal data on behalf of the controller.

III. Legal Bases for Processing

We process personal data based on the following legal grounds:

• Art. 6(1)(a) GDPR — consent
• Art. 6(1)(b) GDPR — performance of a contract
• Art. 6(1)(c) GDPR — compliance with a legal obligation
• Art. 6(1)(f) GDPR — legitimate interests
• Art. 9(2)(a) GDPR — explicit consent for special categories of data, where applicable

IV. Hosting

Our website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany.

When you access this website, the following data is processed by the hosting provider:

• IP address
• Date and time of access
• Pages and files requested
• Browser type and version, operating system
• Referring URL

Legal basis: Art. 6(1)(f) GDPR — stable and secure delivery of the website. A data processing agreement under Art. 28 GDPR is in place.

V. Categories of Data We Process

We process personal data when you:

• access the website (server log files)
• submit our contact form
• contact us by email or phone
• book an appointment via an external service (e.g., Calendly)
• view embedded content (e.g., YouTube videos)

VI. Cookies and Consent Management

We use cookies and similar technologies for technical operation, statistics, and embedding of external media.

A consent management system (e.g., Complianz) is used to display a cookie banner on first visit, store your selection, and allow you to change your decision at any time.

Legal basis:

• Strictly necessary cookies — Art. 6(1)(f) GDPR
• Non-essential cookies — Art. 6(1)(a) GDPR (consent)

VII. Contact Form (WPForms)

Data we process when you use the contact form: name, email address, message, and any optional fields you fill in. The form is provided by the WPForms plugin and delivered by email.

Purpose: answering your enquiry, preparing consultations or appointments, and follow-up communication.
Legal basis: Art. 6(1)(b) or 6(1)(f) GDPR.
Retention: for the duration required to handle the request and document it, and in accordance with statutory retention obligations.

VIII. Appointment Booking (Calendly)

When you book an appointment via Calendly, the following data is processed: name, email address, phone number (if provided), selected time slot, and other details from the booking form.

Service provider: Calendly LLC, USA.
Purpose: organising and conducting initial calls, consultations, and appointments.
Legal basis: Art. 6(1)(b) GDPR.

Data may be transferred to third countries (e.g., the USA) under EU Standard Contractual Clauses or equivalent guarantees per Art. 46 GDPR.

External privacy policy: https://calendly.com/privacy

IX. Embedded Content (YouTube, Social Media)

The website may contain YouTube videos (YouTube LLC / Google Ireland Limited) and links to social-media platforms (Facebook, Instagram, LinkedIn).

When such content is loaded, the following may be transmitted to the third-party provider: IP address, device and browser information, page accessed (referrer), and provider-specific cookies.

Legal basis:

• YouTube — consent via the consent tool (Art. 6(1)(a) GDPR)
• Social-media links — legitimate interest (Art. 6(1)(f) GDPR)

Google/YouTube privacy policy: https://policies.google.com/privacy

X. Web Analytics

We may use web-analytics tools (e.g., Google Analytics or comparable services) only with your consent.

Processed data may include behaviour on the website (pages viewed, time on page, clicks), technical information (browser, device, operating system), a truncated IP address, and anonymised geographic information.

Purpose: improvement of website content and technical performance.
Legal basis: Art. 6(1)(a) GDPR (consent). You can withdraw consent at any time via the cookie settings.

XI. International Data Transfers

The data controller is based in the United Arab Emirates. Some processing may take place outside the EU/EEA. Where possible, we work with EU-based providers (e.g., IONOS in Germany). For transfers to third countries, appropriate safeguards under Art. 44 ff. GDPR are in place (e.g., Standard Contractual Clauses).

XII. Retention

Personal data is retained only for as long as necessary or required by law. Criteria include statutory retention periods (commercial and tax law), requirements to fulfil contractual obligations, and your consent or deletion request.

XIII. Security

We use appropriate technical and organisational safeguards, including TLS/SSL encryption of data in transit, access controls, regular system updates, and backup procedures.

XIV. Your Rights

Under the GDPR you have the right to:

• access the data we hold about you (Art. 15)
• correct inaccurate or incomplete data (Art. 16)
• request deletion (Art. 17), subject to legal retention obligations
• restrict processing (Art. 18)
• data portability (Art. 20)
• object to processing based on legitimate interests (Art. 21)
• withdraw consent at any time (Art. 7(3))

To exercise these rights, contact us at office@relocate-dubai.me.

XV. Right to Object to Direct Marketing

You may object at any time to processing of your personal data for direct-marketing purposes, including profiling related to direct marketing.

XVI. Updates

This privacy policy may be updated to reflect changes in legal, technical, or operational circumstances. The current version is always available on this page.